Modern Workplace Engineer

Modern Workplace Engineer

Full Time - £30000 - £34000 per annum

Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 
customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise – we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word.

We are seeking an experienced Modern Workplace engineer to join our team 
reporting into the Service Delivery Manager. This is an excellent opportunity for 
someone with hands-on experience in the cloud and end user compute space to 
be a part of Smiths News’ modern workplace journey. 

About the Role

• Technical Escalation: Act as the primary point of contact for resolving high-level 
  technical issues and escalations related to Microsoft 365, Azure services, 
  Intune compliance, and other modern workplace technologies.
• Project Involvement: Participate in IT projects related to modern workplace 
  enhancements, migrations, and new technology rollouts.
• Continuous Improvement: Stay up to date with the latest in Microsoft 
  technologies and best practices for modern workplace environments, 
  continuously improving processes and team capabilities.
• Maintain comprehensive documentation of cloud infrastructure, including 
  diagrams and procedures
• Monitor system compliance and ensure optimal operation of end user compute
• Collaborate with senior engineers to troubleshoot and resolve Azure/365 
  incidents and projects
• Be a member of the onshore presence for office-based users

What we can offer you

Not only do we offer free onsite parking and competitive salary but you’ll also have access to:

• Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
• 5% match pension
• 25 days holiday plus holiday buy scheme
• 24/7 E-Learning modules, Training and Development opportunities
• Sharesave Scheme, Cycle to work schemes, Health cash plan
• Colleague Assistance Programme & Colleague referral scheme

About you

•  Understanding of networking concepts and protocols 
  (e.g. TCP/IP, DNS, HTTP/S)
• Knowledge and experience using modern device 
  management (Intune) and cloud services (Azure)
• Certifications: Relevant certifications such as Microsoft 
  365 Certified: Modern Desktop Administrator 
  Associate, Azure Fundamentals, Windows 10/11 
  certifications, ITIL Foundation, or equivalent.
• Effective written and oral communication skills

Please note: you must have the right to work in the UK to be considered for this position.

A career with us is a career filled with people, pride, and passion. We rely on each other to get the job done, and we deliver what we say we will. Let’s see if we can rely on you, too. Apply now.