Modern Workplace Engineer

Salary £30,000 - £33,000 per annum

Based in Rowan House - Swindon

Full time position

About the Role

We are seeking an experienced Modern Workplace engineer to join our team reporting into the Desktop Support team lead. This is an excellent opportunity for someone with hands-on experience in the cloud and end user compute space to be a part of Smiths News’ modern workplace journey.

Key. Accountabilities

• Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.
• Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts.
• Continuous Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities.
• Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures
• Monitor system compliance and ensure optimal operation of end user compute
• Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents and projects
• Be a member of the onshore presence for office-based users

Knowledge, Qualifications and Skills

• Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S)
• Knowledge and experience using modern device management (Intune) and cloud services (Azure)
• Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent.
•  Effective written and oral communication skills

Preferred Skills:

• Experience in PowerShell scripting for automation.
• Familiarity with security best practices and compliance frameworks (e.g., GDPR).
• Experience in hybrid environments (on-prem and cloud).

What we can offer you

Not only do we offer free onsite parking and competitive salary but you’ll also have access to:

• Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
• 5% match pension
• 25 days holiday plus holiday buy scheme
• 24/7 E-Learning modules, Training and Development opportunities
• Sharesave Scheme, Cycle to work schemes, Health cash plan
• Colleague Assistance Programme & Colleague referral scheme

Please note: you must have the right to work in the UK to be considered for this position.

About us

Smiths News is the UK’s largest news wholesaler. Our colleagues serve 22,400 retailers every day of the year, operating from 33 distribution centres. 

Inclusion and diversity are important to us. We are working together to build and shape a culture that embraces people from all backgrounds, experiences, and orientations. Smiths News is dedicated to creating an authentic workplace where everyone can thrive.